Online Dispute Resolution, Online Legal Services: the question of leadership

On Friday, a high level panel in the last session of a London conference on access to justice addressed the question of ‘strategy on a 10 year horizon’. Asked to identify the key issue, the majority of participants (who included the CEO of the Law Society and a senior judge) identified the question of who … Continue reading Online Dispute Resolution, Online Legal Services: the question of leadership

Citizens Advice: maximising the use of requests for online information and advice

If you are interested in the provision of online advice and information, take a moment to look at the site for the Citizensadvice in England and Wales. This is in the process of being significantly upgraded and it has a commendable feature on it which merits consideration by any institution anywhere in the world running … Continue reading Citizens Advice: maximising the use of requests for online information and advice

BC’s Civil Resolution Tribunal’s first decision: move along, not much to see here

The Civil Resolution Tribunal of British Columbia is one of the most world’s most advanced online dispute resolution projects within a formal court and tribunal structure. As such, it has attracted much interest and analysis – not least in previous posts here and here. The tribunal offers an online determination first of ‘strata disputes’ of … Continue reading BC’s Civil Resolution Tribunal’s first decision: move along, not much to see here

Robot lawyers: an Australian foray into automated document assembly for criminal cases

Robot Lawyers, developed by a defence lawyer firm, Doogue O’Brien George Defence Lawyers of Melbourne, indicates some of the possibilities of automated document assembly for assistance in some criminal cases. There is nothing particular innovative about a legal self-help system of this kind. For example, the American A2J author system has been doing this since … Continue reading Robot lawyers: an Australian foray into automated document assembly for criminal cases