Illinois Legal Aid Online (ILAO) is basking in praise this month. Just as the American Bar Association prepares for its annual Chicago Techshow conference, its journal quotes a Legal Services Corporation official, David Bonebrake, as saying that the Chicago-based institution provides ‘the best legal aid website in the country’. (http://www.abajournal.com/magazine/article/illinois_legal_aid_online) Close readers will recall that … Continue reading Illinois Legal Aid Online: the ‘central nervous system’ of legal services?
Lexis Nexis – like the American Bar Association, Law Society and the Legal Education Foundation – has had its go at surveying the future of legal services in the light of advances in technology. Being a publisher, it has gone about the exercise in a distinctive way. It has brought together reports of seven conversations … Continue reading Lawyers and Robots? conversation around the future of the legal industry
David Burrows, a thoughtful commentator on family law and practice in England and Wales, took issue in a recent blogpost with comment on the role of technology in legal services. His ‘open note’ can be found at https://dbfamilylaw.wordpress.com/2017/03/05/innovation-and-an-online-family-law-sector/ and began: Hello Roger The nub of your article in New Law Journal 17 February 2017 seemed … Continue reading Automation and the Rule of Law: a discussion gets personal
Margaret Hagan is director of the Legal Design Lab at Stanford Law School. On her website last month, she published an e-book about her ideas on design which ‘sets forth an agenda for innovation in legal services, with practical, agile and user-centred methods to make the legal system clearer, more efficient, more usable and friendlier’. … Continue reading ‘Law by Design’ by Margaret Hagan: A Challenging Read
Few legal aid agencies could think of hiring an Oscar-winning actress to provide the voice of an avatar to answer online questions from the public. Still fewer could link the actress with a successful artificial intelligence expert who is himself an Oscar-winner. However, this option has been open to Australia’s National Disability Insurance Agency. It … Continue reading Cate Blanchett voices ground-breaking advice avatar