Illinois Legal Aid Online (ILAO) is basking in praise this month. Just as the American Bar Association prepares for its annual Chicago Techshow conference, its journal quotes a Legal Services Corporation official, David Bonebrake, as saying that the Chicago-based institution provides ‘the best legal aid website in the country’. (http://www.abajournal.com/magazine/article/illinois_legal_aid_online) Close readers will recall that … Continue reading Illinois Legal Aid Online: the ‘central nervous system’ of legal services?
Margaret Hagan is director of the Legal Design Lab at Stanford Law School. On her website last month, she published an e-book about her ideas on design which ‘sets forth an agenda for innovation in legal services, with practical, agile and user-centred methods to make the legal system clearer, more efficient, more usable and friendlier’. … Continue reading ‘Law by Design’ by Margaret Hagan: A Challenging Read
Victoria Legal Aid (VLA) has released a prototype online tool – developed with Code for Australia – for the purposes of intake triage. In this first iteration, the subject coverage is fairly limited and the content fairly shallow. The value of the project is more in its potential than its achievement. It demonstrates the first … Continue reading Victoria Legal Aid’s online triage tool: a small step with large implications
LEF014 Winter Update_AW A review of developments over the last quarter of 2016 shows how the momentum of technological developments in the services of access to justice is picking up speed. Seven themes emerge that are helpful in making sense of what is happening around the world. This is the most recent of a series … Continue reading The Momentum Picks Up: a summary of technology and access to justice developments in the last quarter of 2016
Much internet assistance on family law draws a distinction between advice on general matters and on domestic violence. In the latter case, the user is often ‘red flagged’ out of the provision of routine information and directed to sources of face-to-face help. This division – which has an obvious objective basis in the potential need … Continue reading Domestic Violence, Technology and Abuse: techvsabuse.info