Category Archives: British Columbia

British Columbia on the frontier:  the Civil Resolution Tribunal’s Solution Explorer takes a step forward

The Solution Explorer, developed as an opening component of the Civil Resolution Tribunal  (CRT) in British Columbia, merits examination by anyone interested in either online small claims resolution or online legal assistance. For those who like visuals, there is an animated guide, put up in December, on Youtube. For those who are comforted by the … Continue reading British Columbia on the frontier:  the Civil Resolution Tribunal’s Solution Explorer takes a step forward

BC’s Civil Resolution Tribunal’s first decision: move along, not much to see here

The Civil Resolution Tribunal of British Columbia is one of the most world’s most advanced online dispute resolution projects within a formal court and tribunal structure. As such, it has attracted much interest and analysis – not least in previous posts here and here. The tribunal offers an online determination first of ‘strata disputes’ of … Continue reading BC’s Civil Resolution Tribunal’s first decision: move along, not much to see here

ODR and digital assistance: home truths and overseas inspirations

One of the issues for those developing ODR systems for small claims, as recognised both in the Ministry of Justice Transforming our Justice System and the earlier Briggs report, is the level of assistance to be given to users before they pay their money and enter the court system.  In para 6.17 of his final … Continue reading ODR and digital assistance: home truths and overseas inspirations

Solution explorer: how a guided pathway works

The BC Civil Resolution Tribunal (CRT) has produced an attractive cartoon to demonstrate how its ‘Solution Explorer’ will work. Its specific context relates to the ‘strata disputes'(disagreements over the common parts of a shared block of apartment) that the CRT will begin to resolve before moving onto small claims. But, ignore the specifics and the CRT … Continue reading Solution explorer: how a guided pathway works

MyLawBC: official launch

Sherry MacLennan, Legal Services Society, BC The Legal Services Society (LSS) launched MyLawBC, an online platform with an ODR twist, on May 29, 2016. LSS is British Columbia’s legal aid provider, and has a history of providing online self-help. When severe funding cuts in 2002 curtailed family service and eliminated civil legal aid, we filled … Continue reading MyLawBC: official launch