All posts by Roger Smith

Technology tactical and strategic in the service of access to justice

Technology’s role in access to justice makes a fertile topic for an academic conference. Certainly, that is the lesson from  ‘The Future of Law: Technology, Innovation and Access to Justice’ organised jointly by the Humboldt University of Berlin and the Friedrich Naumann Foundation for Freedom. The topic encourages a nice mixture of an international approach, … Continue reading Technology tactical and strategic in the service of access to justice

ODR: summer in Melbourne is winter in London

Happy the few who could attend Victoria University’s Sir Zelman Cowen Centre symposium on Online Dispute Resolution: the State of the Art this week. The afternoon Melbourne temperature was reported as a balmy 20C or 70F.  Meanwhile, here in London, it got quite close to freezing. And not only the weather was better in Australia. … Continue reading ODR: summer in Melbourne is winter in London

Legal Information and Digital Delivery: a venerable Australian institution poses the questions

 The Law and Justice Foundation of New South Wales has been one of the leading institutions in the global access to justice field for over 50 years. Perceptive foreign observers were heaping praise on it in the 1990s (see Legal Action Group, A Strategy for Justice, 1992 and Roger Smith, Shaping the Future: new directions in … Continue reading Legal Information and Digital Delivery: a venerable Australian institution poses the questions

Technology, Access to Justice and Legal Empowerment in Developing Countries

Most talk of technology in the service of access to justice takes place in the context of countries with developed economies like the US, UK and Australia. Actually, as a matter of practice, much international talk is restricted further to anglophone countries where cross-communication is easier. But, there are increasing signs that there people and … Continue reading Technology, Access to Justice and Legal Empowerment in Developing Countries

Technology and Access to Justice: trends in the private sector

One of the emerging themes in the use of technology in the access to justice field is the realisation by not for profit agencies that they should adopt the basic customer management tools developed in the private sector. They share a common need – though perhaps not always a common language – to reduce cost … Continue reading Technology and Access to Justice: trends in the private sector