Category Archives: advice

Charting the Pandemic

Citizens Advice of England and Wales has given the most comprehensive picture of people’s need for legal assistance during the pandemic anywhere in the world in its ‘Life Through Lockdown’ report. It contains an invaluable snapshot of the time – ‘More than half of the people who came to us for help between September and … Continue reading Charting the Pandemic

A Story of Diversity and Documents: Claudia Johnson

Claudia Johnson is Program Manager at Pro Bono Net’s LawHelp Interactive What is your background? I have had a fun and interesting life. A lot of it was not by my design. My family left San Salvador because of the civil war.  By 1981, my father decided it was not safe. My parents decided it … Continue reading A Story of Diversity and Documents: Claudia Johnson

‘We were due to open an office in St David’s Station’ – Tia Matt talks about Exeter University’s  Community Law Clinic and the impact of Covid 19

I practised law in the United States and moved to Europe in 2010. We moved to Exeter in 2013: my husband is an astrophysicist here. I was always interested in teaching and got a post in the law department.  A couple of us convinced the university to set up a law clinic – which we … Continue reading ‘We were due to open an office in St David’s Station’ – Tia Matt talks about Exeter University’s  Community Law Clinic and the impact of Covid 19

Getting through this and moving forward – learning and sharing in a time of coronavirus

Dr Simon Davey. The sun is shining and the world is moving on but these are definitely odd times. It’s heartening to see how quickly we’re adapting and keeping all the important things going. The pace of change has never been greater and contributions are coming together to resolve issues and share options. So after … Continue reading Getting through this and moving forward – learning and sharing in a time of coronavirus

The Citizens Advice Service’s Strategic Framework: some answers and some questions

The Citizens Advice Service of England and Wales has set out its strategic framework until 2022. This kind of document is now pretty routinely produced by organisations in the public and not for profit sector. In the hands of government in particular, there is  often a struggle between a clarity of strategy and an opacity … Continue reading The Citizens Advice Service’s Strategic Framework: some answers and some questions