A major issue for jurisdictions, like England and Wales, which are intending to implement Online Dispute Resolution within the official court and tribunal service is the extent to which a percentage of the population will be excluded from using them. This has obvious implications. If a significant group cannot be assumed to have the necessary … Continue reading Digital exclusion and a Small Claims Online Court →

A UK House of Commons report on digital skills (published today) provides evidence which supports the contention that significant numbers of the population, even of a well educated and wealthy country are not capable of using the internet. This is, of course, a crucial issue for those developing online systems in the courts and for … Continue reading The Digital Divide in the UK →