Category Archives: digital self help

Martha de la Roche and the Litigants in Person Network – ‘the big gap is the need for a more strategic and systemic focus on bringing together people on common issues’.

How did you get started in the legal field? I qualified with a law degree from Queen Mary University, London in 2008. At the time, I shared the hopes and dreams of many of my co-students. I originally wanted to be a human rights barrister but I quickly realised that was a very different undertaking … Continue reading Martha de la Roche and the Litigants in Person Network – ‘the big gap is the need for a more strategic and systemic focus on bringing together people on common issues’.

Covid 19, technology and access to justice – Part 2 – changes to the service model

The first response of access to justice organisations to Covid 19 was to accommodate to the immediate closure of offices and the internal demands of the remote working of staff. That was covered in a previous post. This one covers the potential long-term effect of Covid 19 if it creates a ‘new normal’ where organisations begin … Continue reading Covid 19, technology and access to justice – Part 2 – changes to the service model

The LexisNexis Tech Accelerator and Access to Justice

At least four of the recently announced beneficiaries of the latest round of the LexisNexis Tech Accelerator programme could legitimately argue that they are addressing access to justice issues. They cover the translation of natural language questions into more clearly defined legal issues for referral (Civvis); self-help litigation (Courtroom5); the reporting of sexual harassment (JDoe); … Continue reading The LexisNexis Tech Accelerator and Access to Justice

MADE in Boston; replicable around the world?

Quinten Steenhuis  MADE is a wizard-like online interview developed by me at Greater Boston Legal Services that helps tenants who are being evicted. It can be completed on a smartphone or desktop computer completely without the help of a lawyer. It covers 300 questions and it educates tenants about their rights, helps tenants file paperwork, … Continue reading MADE in Boston; replicable around the world?

Two Interactive Self Help Programmes in London and New York

Today, the Legal Action Group in London launches  MyPay.London, dealing with five employment issues ranging from unpaid wages to holiday pay. This provides a good opportunity to consider it alongside a more established US not for profit site designed to help users with the bankruptcy process, upsolve.org. The common point of both is that they … Continue reading Two Interactive Self Help Programmes in London and New York