Category Archives: digital self help

Making Claims and Learning Lessons on Using the Internet: British Columbia shows up England and Wales

A new Guide to Making a Claim to small claims relating to road accidents in England and Wales raises some interesting – and, indeed, generally relevant – issues about online provision of portals and assistance. The guide is an online booklet of 64 pages giving information on a new Official Injury Claim online service to … Continue reading Making Claims and Learning Lessons on Using the Internet: British Columbia shows up England and Wales

Hello Divorce, Hello New Practice Model

Hello Divorce is a trailblazing online family law service. it is the brainchild of family law practitioner Erin Levine. Based in California, it operates in two other states with plans for more but readers might want to consult this site not actually to get a divorce but to be inspired by the underlying business model. … Continue reading Hello Divorce, Hello New Practice Model

Martha de la Roche and the Litigants in Person Network – ‘the big gap is the need for a more strategic and systemic focus on bringing together people on common issues’.

How did you get started in the legal field? I qualified with a law degree from Queen Mary University, London in 2008. At the time, I shared the hopes and dreams of many of my co-students. I originally wanted to be a human rights barrister but I quickly realised that was a very different undertaking … Continue reading Martha de la Roche and the Litigants in Person Network – ‘the big gap is the need for a more strategic and systemic focus on bringing together people on common issues’.

Covid 19, technology and access to justice – Part 2 – changes to the service model

The first response of access to justice organisations to Covid 19 was to accommodate to the immediate closure of offices and the internal demands of the remote working of staff. That was covered in a previous post. This one covers the potential long-term effect of Covid 19 if it creates a ‘new normal’ where organisations begin … Continue reading Covid 19, technology and access to justice – Part 2 – changes to the service model