Category Archives: digital self help

Passports, Barriers and Bridges

Last night, the team behind the Maryland Justice Passport covered in the previous post put up with some significant network connection difficulties and gave up an hour to discuss their project. The issues were the potential and the possible replicability of their project. Specifically, should we over here start demanding that courts in the UK … Continue reading Passports, Barriers and Bridges

A2J Tech and the US: Part 2

The roundup of latest US developments in A2J tech continues this week with the second half of the Legal Services Corporation ITC conference. This is my selection of take aways from yesterday. These are to be added to last week’s and the sessions later today (to be written up next week). They are presented as … Continue reading A2J Tech and the US: Part 2

‘Do It Yourself’ does not mean ‘Fire and Forget’: more lessons on document self assembly

London-based public legal education NGO, Law for Life  provides another lesson in document self assembly to follow the two previous posts. Its self assembly tool has led to a successful threat of strategic judicial review litigation against a government department. This provides a good example of how the routine can evolve into the strategic and … Continue reading ‘Do It Yourself’ does not mean ‘Fire and Forget’: more lessons on document self assembly

Big Sky Thinking in Big Sky Country – the future of automated document assembly

Few readers will be assiduous followers of legal developments in access to justice within the US state of Montana. So the chances are that most missed a recent story. On 7 July, Montana Legal Services tweeted about assistance for former tenants needing help in get return of their security deposit. This included a link to … Continue reading Big Sky Thinking in Big Sky Country – the future of automated document assembly

Making Claims and Learning Lessons on Using the Internet: British Columbia shows up England and Wales

A new Guide to Making a Claim to small claims relating to road accidents in England and Wales raises some interesting – and, indeed, generally relevant – issues about online provision of portals and assistance. The guide is an online booklet of 64 pages giving information on a new Official Injury Claim online service to … Continue reading Making Claims and Learning Lessons on Using the Internet: British Columbia shows up England and Wales