Category Archives: digital strategy

Technology and Access to Justice: a help or hindrance?

  This is an edited version of a presentation at the University of Ulster Legal Innovation Centre yesterday and is a summary of some of the positive and negative effects of technology on legal services.The point of this presentation is not to take the title as raising a binary choice: it is to explore the ways in … Continue reading Technology and Access to Justice: a help or hindrance?

Innovation and Justice in The Netherlands

HiiL (the Dutch institution best known for the innovative Rechtwijzer programme) held its 2019 innovating justice forum yesterday. This is the ninth in the series so there is a pretty well-honed machine that swings into operation. As ever, there was much that was impressive and at the heart of proceedings were a group of entrepreneurs … Continue reading Innovation and Justice in The Netherlands

Back to the Engine Room: Seven Lessons on Implementation

The recently published Engine Room report has some helpful content on implementation of tech projects in an access to justice context. If you are involved in this field, you need it to read it yourself. This is a summary of seven lessons inspired by its content. The Engine Room analysis is mainly in quotes. Much … Continue reading Back to the Engine Room: Seven Lessons on Implementation

Wales: access to justice, technology and charisma

The Welsh Government has established a Commission on Justice in Wales – among its aims being to ‘promote better outcomes in terms of access to justice’. The commission has proceeded rather slowly in Wales and attracted pretty well zero interest in London. This is unsurprising since the English have long had a problem with a … Continue reading Wales: access to justice, technology and charisma

Technology: not the complete solution but an important part of it

Jim Sandman, President of the US Legal Services Corporation, could not exist in England and Wales. Obviously, there is a distinction between the office and the man. Mr Sandman is personally more than welcome to visit any time he wishes. The point is that we have no equivalent of the Legal Services Corporation as a … Continue reading Technology: not the complete solution but an important part of it