Category Archives: external contributor

ODR: songs of innocence and experience

Mark Madden,  Deputy Director, Centre for Innovative Justice, RMIT University, Melbourne, Australia My experiences with the implementation of new technologies have provided some salutary lessons.  The first was that the claimed benefits were not always delivered; the second was the importance of involving the users in the design, and the third was to be wary of … Continue reading ODR: songs of innocence and experience

Access to Justice by Design: an Australian initiative

Mark Madden, Deputy Director, RMIT Centre for Innovative Justice A unique university program that applies design thinking and technology to tackle access to justice issues gets underway in Melbourne this week. The Access to Justice Through Technology Challenge (A2JTTC) is the social policy stream of RMIT University’s Fastrack Innovation Program, a program that combines students … Continue reading Access to Justice by Design: an Australian initiative

Ontario’s new technology challenge

One of the recommendations of the Legal Education Foundation’s 2014 report on digital delivery for those on low incomes was that: ‘the Lord Chancellor and the Ministry of Justice should take a lead in the delivery of digital legal services by fostering and celebrating provision, for example through national annual awards’. Well, while we were … Continue reading Ontario’s new technology challenge

ODR: A Time for Celebration and Procedural Safeguards

Nancy A. Welsh, Professor of Law and William Trickett Faculty Scholar, Penn State University, Dickinson School of Law, and Chair-Elect, ABA Section of Dispute Resolution There is no question in my mind that those of us involved in ADR need to understand and embrace online dispute resolution (ODR) and celebrate its potential. Meanwhile, I urge ODR’s advocates … Continue reading ODR: A Time for Celebration and Procedural Safeguards

MyLawBC: official launch

Sherry MacLennan, Legal Services Society, BC The Legal Services Society (LSS) launched MyLawBC, an online platform with an ODR twist, on May 29, 2016. LSS is British Columbia’s legal aid provider, and has a history of providing online self-help. When severe funding cuts in 2002 curtailed family service and eliminated civil legal aid, we filled … Continue reading MyLawBC: official launch