Category Archives: Her Majesty’s Courts and Tribunals

Grappling with the ‘billion dollar question’: does ODR affect outcomes?

Recently published research on the criminal justice digitalisation programme (discussed in a previous post) raised what it called ‘the billion dollar question’: ‘do virtual hearings affect outcomes?’ Alas, definitive findings on this crucial issue were understandably beyond the charity, Transform Justice, responsible. It reported that ‘there is no information since 2010 for police station-court links, … Continue reading Grappling with the ‘billion dollar question’: does ODR affect outcomes?

Her Majesty’s Court Service: trouble ahead for the online criminal court?

Halt ‘the expansion of virtual justice (video and telephone) for defendants until we have more research on its impact,’ says a hard-hitting report from the charity Transform Justice (TJ) published yesterday. The Guardian reported a generic defence from the Ministry of Justice: ‘We are investing more than £1bn to transform and modernise our court system. … Continue reading Her Majesty’s Court Service: trouble ahead for the online criminal court?

Small Claims: exploring solutions

The Civil Resolution Tribunal (CRT) in Canada’s British Columbia gets global coverage as the first operational online formal small claims jurisdiction. And, indeed, from 1 June 2017, the tribunal has had small claims jurisdiction over most matters to a value of $CAN5,000 (£3044). However, in some ways, the most interesting aspect of the tribunal is … Continue reading Small Claims: exploring solutions

Technology and Access to Justice: the end of the beginning?

Co-operative Legal Services (CLS) looked set fair little more than five years ago to become a world leader in the commercial provision of access to justice for low income clients. In 2011, its then newly appointed director, Christina Blacklaws, announced: ‘we … want to push the boundaries in delivering advice in other ways for people … Continue reading Technology and Access to Justice: the end of the beginning?

Online Courts and the fear of ‘Managed Decline’

A video  of a University College, London conference in February on The Case for Online Courts still provides a good briefing about the issues involved. Participants included some of the major players – the legendary Richard Susskind, head of the Court and Tribunal Service Susan Acland-Hood, Senior Tribunal President and Court of Appeal judge Sir Ernest … Continue reading Online Courts and the fear of ‘Managed Decline’