Category Archives: ODR

Online Dispute Resolution

The Children’s Law Centre and its chatbot, the REE Rights Responder

The Children’s Law Centre was established in 1997, as a legal advice centre for children and young people founded on  the principles of the UN Convention on the Rights of the Child It is based in Belfast, capital of Northern Ireland. This has a population of just under 2m (of which about 400,000 are under … Continue reading The Children’s Law Centre and its chatbot, the REE Rights Responder

Decision-making in the Age of Algorithm: a practitioner’s guide

Nesta (a UK organisation whose function is opaque unless you know that the initials stand for its former name, the National Endowment for Science, Technology and the Arts) has published a valuable guide to help public sector organisations make the most of algorithmic decision-making. The value of this paper is that, unlike most of the … Continue reading Decision-making in the Age of Algorithm: a practitioner’s guide

The Rechtwijzer rises from the ashes: an interview with Laura Kistemaker of Justice42

The Dutch Rechtwijzer – a ground-breaking joint ODR venture by the Dutch Legal Aid Board, the Hague Institute for Innovation of Law, and software developer Modria – was scaled back in 2017. It was replaced by a domestically focused service, run by a new start up Justice42. Co-founder and chief operating officer is Laura Kistemaker … Continue reading The Rechtwijzer rises from the ashes: an interview with Laura Kistemaker of Justice42

Australian report emphasises what works approach to self help

An Australian study emphasises the need for research on ‘what works, for whom and for what’ in relation to self help materials, digital or otherwise. The report was published by the Law and Justice Foundation of New South Wales in its December Justice Issues and written by Hugh M. McDonald, Suzie Forell and Zhigang Wei. The study has … Continue reading Australian report emphasises what works approach to self help