Category Archives: ODR

Online Dispute Resolution

Driving Forward from Document Self Assembly

Something remarkable happened after publication of the last post on July 13th on automated document self-assembly. This was based on examination of a a self-assembly letter drafted by LawHelpInteractive for Montana Legal Services Association. Google Analytics reported that around over 400 people consulted the site that day, the overwhelming majority within an hour of publication. … Continue reading Driving Forward from Document Self Assembly

From Sydney with Love: technology and the international

Last month over 100 people from over 30 countries  met virtually to discuss the state of legal aid globally. Sessions covered a variety of topics including health-justice partnerships, holistic services (very popular), crime, young persons, quality assurance, the impact of Covid, and the services available in the host jurisdiction of New South Wales. Logistically, the … Continue reading From Sydney with Love: technology and the international

Legal Help Journeys: Analysis and Inspiration from Australia

JusticeConnect, the innovative Australian Not for Profit, has produced an interesting website, Joining up Justice.  It is worth a look by anyone thinking about how to communicate legal information to users. The site is the culmination of five years work – latterly funded by the Victoria Legal Services Board. It is presumably linked to the … Continue reading Legal Help Journeys: Analysis and Inspiration from Australia

Is ‘User-Centred Legal Design’ a ‘game changer’ for access to justice? 

The concept of ‘legal design’ is one of the most exciting products of the current period of technological innovation. It merits really serious examination because it seeks to put the user at the centre of any reform.  Legal design has been a force for about a decade.  Stanford University’s D. School and Legal Design Lab … Continue reading Is ‘User-Centred Legal Design’ a ‘game changer’ for access to justice? 

Poverty, Technology and Government:  Justice and legal assistance for people on low incomes in the 2020s

Covid 19 provides a fitting closure to the 2010s, effectively the opening decade in the development of technology to serve access to justice. And May 2021 will mark five years of this blog. So, this seems a good time for reflection. But, rather than looking backwards, let’s look forward to what the next decade will bring.  Below is the synopsis … Continue reading Poverty, Technology and Government:  Justice and legal assistance for people on low incomes in the 2020s