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Quinten Steenhuis MADE is a wizard-like online interview developed by me at Greater Boston Legal Services that helps tenants who are being evicted. It can be completed on a smartphone or desktop computer completely without the help of a lawyer. It covers 300 questions and it educates tenants about their rights, helps tenants file paperwork, … Continue reading MADE in Boston; replicable around the world?
Ellie Brown The Cambridge Pro Bono Project was delighted to take up the suggestion from Roger to look internationally at proposals to develop Online Dispute Resolution (“ODR”) in the courts. The pro bono project was established within the Faculty of Law in 2010 to provide a vehicle for graduate law students at the University of … Continue reading Online Dispute Resolution: an international snapshot
One of the genuine innovations promised for the tribunal modernisation programme in England and Wales is ‘Continuous Online Resolution’. This is now formally provided for in the Courts and Tribunals (Online Procedure) Bill introduced in the House of of Lords this month. Clause 1 provides for designated proceedings ‘to be conducted, progressed or disposed of … Continue reading Tribunals and Continuous Online Resolution: the devil in the detail
Technology is reshaping our lives by bringing new possibilities: chatbots helping people get access to government housing, dispute an airline charge, resolve problems with landlords; apps helping domestic violence victims call the police, ask for an ambulance, find a place to stay and launch a claim with one click; online courts making it accessible for … Continue reading Access to Justice & Technology Summit
32 institutions and individuals had submitted evidence to the House of Commons Judiciary Committee in relation to Court and Tribunal reforms by the end of 8th April. Dipping in and out of these reveals a number of themes and a number of specific areas of concern from preservation of the rule of law (Public Law … Continue reading Court Modernisation, Empiricism and Digital Exclusion