Category Archives: ODR

Online Dispute Resolution

What We’ve Learned Sleeping with Google: improving access to justice through search engine optimisation

Matthew Bartlett and  Geoffrey Roberts We want people to get reliable, plain-language answers as quickly as possible when they have have legal questions. This vision prompted us at Citizen AI to develop a ​series of legal help chatbots​ and is now pushing us to explore search engine optimisation for online legal information. Here we share … Continue reading What We’ve Learned Sleeping with Google: improving access to justice through search engine optimisation

HiiL (the Hague Institute for Innovation of Law): Re-Invention and Innovation

HiiL has long shown a capacity for re-invention. For a start, its initials may have stayed the same since its foundation in 2005 but their meaning has been retrofitted more than once. They now stand for the Hague Institute for Innovation of Law (they once incorporated a reference to Internationalisation). This process continues and is … Continue reading HiiL (the Hague Institute for Innovation of Law): Re-Invention and Innovation

Remote Courts: more research, more consultation and more Ministerial involvement

One more body – the Nuffield Family Justice Observatory – has published a rapid review of court remote hearings. This supplements that by Joe Tomlinson and the Public Law Project on administrative law and by Natalie Byrom on civil. The Observatory study has the advantage of judicial involvement – around a quarter of respondents to … Continue reading Remote Courts: more research, more consultation and more Ministerial involvement

Remote Courts: a must-read

If you are interested in remote courts then you should read, in full, the report of the Civil Justice Council released last week. This was funded by the Legal Education Foundation (LEF) and written by Dr Natalie Byrom, its Director of Research and Learning. Even were this website not funded by the LEF, I would … Continue reading Remote Courts: a must-read

Remote court hearings: research and requirements

All courts which have shifted to remote hearings as a result of the Covid-19 pandemic will be monitoring progress. On Friday, we should get the (slightly delayed) report of the Rapid Consultation on this topic by the Civil Justice Council in England and Wales.  Meanwhile, four authors associated with the Public Law Project* (PLP) led … Continue reading Remote court hearings: research and requirements