Category Archives: ODR

Online Dispute Resolution

ODR in the courts: surveying the field

An impressive range of jurisdictions were assembled by the Society for Computers and Law (SCL) and Her Majesty’s Courts and Tribunals Service (HMCTS) for its ‘First International Forum on Online Courts’. There were 10 formal speakers (and that included one on the whole of the United States) in the first of its two days. They … Continue reading ODR in the courts: surveying the field

ODR: summer in Melbourne is winter in London

Happy the few who could attend Victoria University’s Sir Zelman Cowen Centre symposium on Online Dispute Resolution: the State of the Art this week. The afternoon Melbourne temperature was reported as a balmy 20C or 70F.  Meanwhile, here in London, it got quite close to freezing. And not only the weather was better in Australia. … Continue reading ODR: summer in Melbourne is winter in London

Technology and Access to Justice: trends in the private sector

One of the emerging themes in the use of technology in the access to justice field is the realisation by not for profit agencies that they should adopt the basic customer management tools developed in the private sector. They share a common need – though perhaps not always a common language – to reduce cost … Continue reading Technology and Access to Justice: trends in the private sector

HM Courts and Tribunals: today’s public user event

What happened when the grumpy old commentator made his way to the Ministry of justice to meet the altogether more youthful and enthusiastic staff of Her Majesty’s Courts and Tribunals Service at a ‘Public User Event’ this morning? Well, certainly not a Pauline moment of conversion and a heaven-rending shout of repentance. Nor, however, a … Continue reading HM Courts and Tribunals: today’s public user event

Lessons from Shoreditch: LegalGeek, the tin man and access to justice

Over the last couple of days, LegalGeek has held two conferences in London. Both were sell outs – 2000 at the general and 200 at the specialist gatherings. The main one was the third in an annual series with last year’s reported here. The subsidiary day was a new venture – orientated toward design. Both … Continue reading Lessons from Shoreditch: LegalGeek, the tin man and access to justice