Ten Things Legal Aid Administrators Need to Know about A2JTech

Those involved in administering legal aid cannot help but notice that a legal tech revolution is spreading like an Australian bushfire through the legal profession. They must wonder whether they should get stuck in and, depending on their orientation, look for savings or opportunities to extend services. And if their own intellectual curiosity is not … Continue reading Ten Things Legal Aid Administrators Need to Know about A2JTech

The Citizens Advice Service’s Strategic Framework: some answers and some questions

The Citizens Advice Service of England and Wales has set out its strategic framework until 2022. This kind of document is now pretty routinely produced by organisations in the public and not for profit sector. In the hands of government in particular, there is  often a struggle between a clarity of strategy and an opacity … Continue reading The Citizens Advice Service’s Strategic Framework: some answers and some questions

That was the Month that Was: December 2019

2 December   BC Civil Resolution Tribunal reports monthly figures with continued high satisfaction ratings – 84 per cent would recommend it to others. 3 December  Project Callisto, developed for sexual harassment campus university reporting, announces that it will be growing from 12 to 25 campuses in 2020. 7 December New York Times reports that … Continue reading That was the Month that Was: December 2019

Australian report emphasises what works approach to self help

An Australian study emphasises the need for research on ‘what works, for whom and for what’ in relation to self help materials, digital or otherwise. The report was published by the Law and Justice Foundation of New South Wales in its December Justice Issues and written by Hugh M. McDonald, Suzie Forell and Zhigang Wei. The study has … Continue reading Australian report emphasises what works approach to self help

Access to Justice Tech: Towards a Taxonomy

Gabriel Teninbaum is a professor. He is director of Suffolk University Law School’s Institute on Legal Innovation and Technology. I have never met him. But, he posted an interesting tweet on 12 December: ‘Can anyone point me to an existing taxonomy of legal tech?  I’m not as interested in specific products as categories of tools, … Continue reading Access to Justice Tech: Towards a Taxonomy