The common features of family breakdown around the world allow transnational comparison of advice provision. So, as examples of two different approaches, let’s put the national citizens advice site for England and Wales against MyLawBC. The latter is a survivor of the Rechtwijzer demise originally developed by the Legal Services Society of British Columbia (LSS) … Continue reading Inching towards Interactivity: MylawBC v Citizens Advice
The Civil Resolution Tribunal (CRT) in Canada’s British Columbia gets global coverage as the first operational online formal small claims jurisdiction. And, indeed, from 1 June 2017, the tribunal has had small claims jurisdiction over most matters to a value of $CAN5,000 (£3044). However, in some ways, the most interesting aspect of the tribunal is … Continue reading Small Claims: exploring solutions
Legal aid administrations come in all sorts of shapes and sizes – from the minimalist sub-departments of Ministries in New Zealand and England and Wales to the independent management role of the US Legal Services Corporation (LSC). But, whatever their role, they face a situation where technology is transforming legal services where, in the words … Continue reading Legal Aid and Technology: domestic and global leadership
The creation of an online court for England and Wales merging tribunal and court jurisdictions will bring a greater degree of transparency to some of the murkier areas of currently different jurisdictions and, indeed, invite some international comparison on our government’s efficiency. First, in relation to social security claims, there is what is little short … Continue reading Online Courts: unintended consequences; unconsidered transparency?