Tag Archives: Citizens Advice

Charting the Pandemic

Citizens Advice of England and Wales has given the most comprehensive picture of people’s need for legal assistance during the pandemic anywhere in the world in its ‘Life Through Lockdown’ report. It contains an invaluable snapshot of the time – ‘More than half of the people who came to us for help between September and … Continue reading Charting the Pandemic

Signposts from New Zealand

New Zealand and the United Kingdom have historically had close ties of economy and politics. These were closer, of course, before the UK turned its face to Europe and shafted the Kiwi agricultural economy in the 1970s. But, now we may grow back together again as small island nations outside the major trading blocs. Whatever … Continue reading Signposts from New Zealand

COVID 19 and Legal Aid: the benefits of Anglo-American comparison

Global epidemics make cross-national comparisons of public policy easier. At its most brutal, the relative body count invites a comparative analysis of public health policy. The legal system of each jurisdiction has had to respond to what are essentially identical problems. So, you can learn quite a lot from attempts to account for the impact … Continue reading COVID 19 and Legal Aid: the benefits of Anglo-American comparison

World beating data on access to justice – Citizens Advice, Amazon and the rest

At the base of legal aid and assistance pyramid in England and Wales has, since the 1970s been the Citizens Advice service (CA). Through a national network of offices and lay volunteers, supplemented now by a website, it provides basic triage services of identification, resolution and referral to more specialist advisers and practitioners. It does … Continue reading World beating data on access to justice – Citizens Advice, Amazon and the rest

The Citizens Advice Service’s Strategic Framework: some answers and some questions

The Citizens Advice Service of England and Wales has set out its strategic framework until 2022. This kind of document is now pretty routinely produced by organisations in the public and not for profit sector. In the hands of government in particular, there is  often a struggle between a clarity of strategy and an opacity … Continue reading The Citizens Advice Service’s Strategic Framework: some answers and some questions