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What happened when the grumpy old commentator made his way to the Ministry of justice to meet the altogether more youthful and enthusiastic staff of Her Majesty’s Courts and Tribunals Service at a ‘Public User Event’ this morning? Well, certainly not a Pauline moment of conversion and a heaven-rending shout of repentance. Nor, however, a … Continue reading HM Courts and Tribunals: today’s public user event
I am an empirical researcher in the field of legal services, technology and access to justice. I spent the last few years in Belfast as Director of the Legal Innovation Centre at Ulster University and am about to return to my native Australia to take up a position as Senior Lecturer at Monash University. I … Continue reading Activists Speaking 7: Catrina’s Story – Catrina Denvir, Researcher
Her Majesty’s Courts and Tribunals Service (HMCTS), responsible for court administration in England and Wales, pays considerable attention to public presentation of its online court modernisation programme, which it boasts as the most ambitious in the world. The previous blog questioned its somewhat relentless optimism. Now, we discover (credit here for Legal Futures that first raised this) … Continue reading Online Court Plans: now you see them – now you don’t
The modernisation programme for England and Wales affects not only courts but also tribunals. Sir Ernest Ryder, the Senior Tribunal President, gave a recent speech summarising progress. He put down some important markers for how both the absorption of the tribunals within the court administration, undertaken as the result of legislation in 2007, and the … Continue reading Online Dispute Resolution, Tribunals and Measurement of Success
Longtime mediator, Graham Ross of The Mediation Room has reflected on his attempt to use the Beta version of the procedure for a money claim in the online small claims court for England and Wales. He has published his thoughtful account in the Infolaw newsletter. His argument is summarised in a tweet by Delia Venables, … Continue reading Online Small Claims Courts in England and Wales: ‘ no real benefits to users without lawyers on full retainer’