The concept of ‘legal design’ is one of the most exciting products of the current period of technological innovation. It merits really serious examination because it seeks to put the user at the centre of any reform. Legal design has been a force for about a decade. Stanford University’s D. School and Legal Design Lab … Continue reading Is ‘User-Centred Legal Design’ a ‘game changer’ for access to justice?
The Hague Institute for Innovation of Law (HIiL) occupies a unique position in the access to justice field. It was once best known for its online dispute resolution package, the Rechtwijzer, which it developed with the Dutch Legal Aid Board and vigorously promoted to similar legal aid providers in developed countries. It then detached itself … Continue reading HIIL: from Palace to Laptop – the 2021 Innovating Justice Forum
Sometimes, it is good to look back and take stock of where you are. This is a collection of articles which cover the history of what we might now call ‘remote courts’ through close on five years. Just looking at the titles brings back the journey that we have travelled. For more detail, take a … Continue reading From ODR to Remote Courts: a story in six acts and much writing
The Dutch Rechtwijzer – a ground-breaking joint ODR venture by the Dutch Legal Aid Board, the Hague Institute for Innovation of Law, and software developer Modria – was scaled back in 2017. It was replaced by a domestically focused service, run by a new start up Justice42. Co-founder and chief operating officer is Laura Kistemaker … Continue reading The Rechtwijzer rises from the ashes: an interview with Laura Kistemaker of Justice42
Online Dispute Resolution may take two forms in relation to court processes relevant to those on low incomes. On the one hand, it can be integrated within the adjudicatory processes of a court or tribunal. That is the model of our own proposed Online Small Claims Court and British Columbia’s Civil Resolution Tribunal. Alternatively, ODR … Continue reading Online Dispute Resolution (ODR) and Access to Justice