Tag Archives: Victoria Legal Aid

Automated Decision-Making and its lessons for the advice sector

The role of automated decision-making in the justice system has attracted some attention – much of it centred around algorithms that advise judges on decisions about bail. But automated decision-making is expanding throughout the public realm and issues for advisers are beginning to tumble out. What happens, for example, when an algorithm is wrong, discriminatory … Continue reading Automated Decision-Making and its lessons for the advice sector

Legal Information and Digital Delivery: a venerable Australian institution poses the questions

 The Law and Justice Foundation of New South Wales has been one of the leading institutions in the global access to justice field for over 50 years. Perceptive foreign observers were heaping praise on it in the 1990s (see Legal Action Group, A Strategy for Justice, 1992 and Roger Smith, Shaping the Future: new directions in … Continue reading Legal Information and Digital Delivery: a venerable Australian institution poses the questions

Online portals and general sources of information, advice and referral

Many jurisdictions have a lead site or sites which provides some combination of information, assistance and referral. The balance between the three functions differs which makes comparison difficult – but not impossible. This, however, is the direction in which we should go. It is notable that the last year has been characterised less by any … Continue reading Online portals and general sources of information, advice and referral

ORBIT: not just a chewing gum

An integrated online referral and booking system is not exactly the most sexy use of technology in the access to justice field. But, Victoria Legal Aid (VLA) claims that its new system, ORBIT, halves the time previously taken and extends the service provided by VLA and  the community legal centres which are now using it. … Continue reading ORBIT: not just a chewing gum

Victoria bids to join the online Premiere League

Earlier this week, the Government of Victoria responded favourably to a state-wide review of access to justice. Implementation would take it into the front rank of jurisdictions implementing an online approach to legal assistance and online dispute resolution – though there are, no doubt, some uncertainties to be resolved. In the field of online provision, the … Continue reading Victoria bids to join the online Premiere League