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Two recently published reports discuss the degree and nature of assistance that users require in dealing with ODR provision within the official court process. Both relate to the proposals in England and Wales for an online court system, particularly in relation to small claims. One is from the advocacy group, JUSTICE and entitled Preventing Digital … Continue reading Assistance with digital ODR: singing from one songsheeet
Professor Richard Moorhead is Chair of Law and Professional Ethics at University College London and a prolific blogger. He tweets as @RichardMoorhead. Here are some brief, non-comprehensive and preliminary thoughts on Roger Smith’s call for an ODR access to justice audit. If it sounds like I am hedging, I am. I think that Roger’s call … Continue reading ODR: more on key performance indicators for access to justice
Margaret Hagan is the doyenne of legal design. She is the director of Stanford University’s Legal Design Lab. Unsurprisingly, she is a prolific communicator. You can watch videos on her ideas. She has her own blog. Last year, she published an e-book illustrating her ideas discussed in an earlier post. And she has now published … Continue reading Design, Users and court-integrated ODR
There is nothing like having a former Attorney General to give a bit of a buzz to a new university law department. And Chris Bentley has certainly done that for new kid on the Toronto educational block, Ryerson. He is managing director of its LIZ, Legal Innovation Zone. Ryerson rocked the stately world of Ontario … Continue reading Buzz, LIZ and Family Law
Darin Thompson of the Civil Resolution Tribunal on British Columbia suggests a further category to add to testing conception, implementation and monitoring in an access to justice audit for court-based ODR (see previous post). I welcome the efforts to get the ball rolling on the creation of a framework for auditing the proposed court modernization … Continue reading Access to justice ODR audit – adding one more dimension