Making Claims and Learning Lessons on Using the Internet: British Columbia shows up England and Wales

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A new Guide to Making a Claim to small claims relating to road accidents in England and Wales raises some interesting – and, indeed, generally relevant – issues about online provision of portals and assistance. The guide is an online booklet of 64 pages giving information on a new Official Injury Claim online service to … Continue reading Making Claims and Learning Lessons on Using the Internet: British Columbia shows up England and Wales →

Remote Services: a must-read guide for all

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Providing legal services remotely: a guide to available technologies and best practices is published by a consortium of organisations. These happen to be institutions particularly concerned with the delivery of legal aid in developing countries: DLA Piper’s New Perimeter, Open Society Justice Initiative and  the Legal Empowerment Network run by Namati. However, Covid and financial pressures … Continue reading Remote Services: a must-read guide for all →

Hello Divorce, Hello New Practice Model

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Hello Divorce is a trailblazing online family law service. it is the brainchild of family law practitioner Erin Levine. Based in California, it operates in two other states with plans for more but readers might want to consult this site not actually to get a divorce but to be inspired by the underlying business model. … Continue reading Hello Divorce, Hello New Practice Model →

US Legal Navigator Portal Project: a further step forward

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The US Legal Services Corporation is now ‘ready to announce’ its ‘Legal Navigator’ project ‘to the world’, according to a presentation to the Self Represented Litigants Network by senior LSC executive Glenn Rawdon. This rather underestimates previous coverage of the project. The LSC has, as Mr Rawdon also said, been working on this for some … Continue reading US Legal Navigator Portal Project: a further step forward →

Charting the Pandemic

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Citizens Advice of England and Wales has given the most comprehensive picture of people’s need for legal assistance during the pandemic anywhere in the world in its ‘Life Through Lockdown’ report. It contains an invaluable snapshot of the time – ‘More than half of the people who came to us for help between September and … Continue reading Charting the Pandemic →