June 2020: stories you might have missed

1 June Algorithmic Injustice: a flawed automated system led Michigan to charge 40,000 people with unemployment fraud. 93 per cent of the cases were wrong.  1 June App: Chicago Tribune covers the Rentervention app, promoted as ‘a Chicago Tenant’s best friend’. 2 June Covid 19: US Legal Services Corporation promotes youtube briefing on the Covid … Continue reading June 2020: stories you might have missed

Richard Susskind in Conversation – remote courts need a Royal Commission level of investigation

How do you see the current state of play on court modernisation and remote hearings? The Covid 19 crisis has seen a rapid acceleration of three main alternatives to physical court hearings.  Video or audio hearings may be used fully or partially to resolve a case. The paper hearing provides a further option. This has … Continue reading Richard Susskind in Conversation – remote courts need a Royal Commission level of investigation

What We’ve Learned Sleeping with Google: improving access to justice through search engine optimisation

Matthew Bartlett and  Geoffrey Roberts We want people to get reliable, plain-language answers as quickly as possible when they have have legal questions. This vision prompted us at Citizen AI to develop a ​series of legal help chatbots​ and is now pushing us to explore search engine optimisation for online legal information. Here we share … Continue reading What We’ve Learned Sleeping with Google: improving access to justice through search engine optimisation

Lessons from the Legal Access Challenge

Remember the Legal Access Challenge? Its sponsors, Nesta and the Solicitors Regulatory Authority published their final reports on it last week. It was won jointly – as readers will know from previous posts – by a chatbot developed by Mencap and a collaborative approach to dealing with domestic violence, FLOWS. The Nesta report gives more … Continue reading Lessons from the Legal Access Challenge