Access to justice and interactive digital provision

One of the most promising developments in online advice provision is the gradual exploration of the interactive possibilities of the internet. A number of advice websites – such as Victoria Legal Aid’s Legal Checker– now incorporate elements of Q and As to narrow down relevant areas of information which are then given in familiar linear … Continue reading Access to justice and interactive digital provision

Online portals and general sources of information, advice and referral

Many jurisdictions have a lead site or sites which provides some combination of information, assistance and referral. The balance between the three functions differs which makes comparison difficult – but not impossible. This, however, is the direction in which we should go. It is notable that the last year has been characterised less by any … Continue reading Online portals and general sources of information, advice and referral

ORBIT: not just a chewing gum

An integrated online referral and booking system is not exactly the most sexy use of technology in the access to justice field. But, Victoria Legal Aid (VLA) claims that its new system, ORBIT, halves the time previously taken and extends the service provided by VLA and  the community legal centres which are now using it. … Continue reading ORBIT: not just a chewing gum

If you read one report on ODR and digitalising tribunals, read this one

A London-based NGO has produced a paper on one area of Online Dispute Resolution (ODR), The Digitalisation of Tribunals: what we know and what we need to know that deserves a wide readership –  internationally, domestically and within the Ministry of Justice. The Public Law Project has consistently punched above its weight since its foundation … Continue reading If you read one report on ODR and digitalising tribunals, read this one

Project Callisto: innovation, technology and justice

Project Callisto is a US ‘non-profit organization that develops technology to combat sexual assault and harassment.’ Its founder and CEO is Jessica Ladd. On the back of a Skoll Award for Social Entrepreneurship, she has received a wave of recent publicity, rolling across the Atlantic as far as UK Guardian newspaper – albeit once in … Continue reading Project Callisto: innovation, technology and justice